CryptoBuster FAQs

What is CryptoBuster?

CryptoBuster is an anti-ransomware solution designed to be installed side by side with your existing security product to offer an additional security layer against ransomware attacks and fill the gaps that your security solution may have failed to cover; this will ensure maximum protection for your valuable data from damage by ransomware.

How can CryptoBuster protect my data?

CryptoBuster Beta uses two techniques to detect and stop ransomware attacks. The first detection method is honeypots, which are bait files that CryptoBuster creates in strategic system locations with customized names that allow honeypot files to be targeted by ransomware before they start to encrypt the user's files. CryptoBuster closely monitors those honeypots and will automatically suspend and terminate any program that messes with them.

Besides honeypots, CryptoBuster can monitor the File System to detect any malicious activities that may indicate a ransomware attack like the creation of files with extensions known to be used by ransomware to encrypt user's files, the creation of potentially dangerous files like scripts and batch files that are commonly used in ransomware attacks or even files with fake extensions that attackers use to disguise harmful executables as normal documents. Unlike honeypots, which can only detect ongoing ransomware attacks, the File Extensions Monitor can detect and stop ransomware in an early stage before they start to encrypt the user's files.

See the CryptoBuster documentation for more details.

Can CryptoBuster replace my existing security solution?

No, for two reasons. Firstly, CryptoBuster does not protect your computer from other malware types like viruses, spyware, trojans.

Secondly, CryptoBuster was designed to work with other third-party security solutions to form the last line of defense against ransomware, especially the never-seen strains. Therefore, the current CryptoBuster Beta cannot intercept and block ransomware from modifying system settings and files. However, it can monitor the system for malicious activities and automatically respond to ongoing attacks to protect your data from permanent damage or at least minimize that damage.

Will CryptoBuster slow down my computer?

CryptoBuster is intended to be used with other security products to increase protection against ransomware. For that reason, we built our anti-ransomware solution to have a small system footprint so that it won’t affect the system performance.

Does CryptoBuster offer protection against data exfiltration?

Unfortunately, the current Beta release does not offer such protection; however, we are working on a technique to protect your data from being exfiltrated by threat actors.

What languages does CryptoBuster support?

The current CryptoBuster Beta only supports English; however, we plan to support more languages in the upcoming releases.

Do you offer a trial version of CryptoBuster?

Yes, as you can download a 30-day trial version of CryptoBuster so that you can evaluate its features before purchasing the software.

How long is the service time of the CryptoBuster license?

The service time of the CryptoBuster license is ONE YEAR and it starts from the date the license is purchased. To continue to use the software, you will need to renew your license subscription.

How do I renew my CryptoBuster license?

You may consider renewing your CryptoBuster license subscription so that you can continue to use the software.

We always provide renewal discounts to our customers. You can renew your license using this form. By renewing, your license subscription will be extended for another 12 months and you will keep your current license code.

How many computers does a CryptoBuster license code cover?

A single license code of CryptoBuster can only support one computer, however you can purchase additional licenses for a discount price.

I am having issues ordering or using my CryptoBuster license; what to do?

Please visit the sales and licensing FAQs page to find resources to help solve the issue.

How to uninstall CryptoBuster?

Windows 10

  1. Press Win + I to open Settings.
  2. Select Apps.
  3. In the right pane, click on Apps and Features and then scroll through the installed apps to locate CryptoBuster. You can also use the search bar to find the software.
  4. Select CryptoBuster from the list, then click the Uninstall button.
  5. Click the Uninstall button again to confirm the action.
  6. Follow the on-screen instructions to uninstall CryptoBuster from your computer.

Windows 11

  1. Press Win + I to open Settings.
  2. In the left pane, open the Apps tab.
  3. In the right pane, click on Apps and Features and then scroll through the installed apps to locate CryptoBuster. You can also use the search bar to find the software.
  4. Click the three dots button beside CryptoBuster and select Uninstall.
  5. Click the Uninstall button again to confirm the action.
  6. Follow the on-screen instructions to uninstall CryptoBuster from your computer.

Note: Please make sure you have removed all honeypots created by CryptoBuster before uninstalling the software as the uninstaller does not automatically remove the created honeypots from your computer and once the honeypots configuration file is removed, CryptoBuster won’t be able to locate those files, and you will have to locate and remove them manually.

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