PC Services Optimizer FAQs

What is PC Services Optimizer?

PC Services Optimizer (formerly Vista Services Optimizer) is a Windows services management and optimization solution that can improve your computer's performance and security by tweaking Windows service settings based on how you use your computer.

Is PC Services Optimizer safe to use?

Yes, as it comes with Rescue Center that can undo any changes made by PC Services Optimizer and other software to your Windows service settings.

What are the requirements to run PC Services Optimizer?

PC Services Optimizer works on Microsoft Windows Vista, 7, 8, 8.1 and 10 including 64-bit versions. The Microsoft .NET Framework 4.6.2 or higher is essential to run PC Services Optimizer.

Does PC Services Optimizer support Microsoft Windows XP?

Unfortunately No! because Windows XP has different Windows service configurations compared to its successors.

I did not receive a license code for PC Services Optimizer Pro, What to do?

Please try to recover your license code using the following form

If you still do not receive it, the reasons might be:

  1. You provided an invalid email address when you ordered the software.
  2. Your order is unfinished.

Please contact us and we will help you receive your license code.

Why do I get the error message "License key is invalid"?

The reasons might be:

  1. You entered a wrong license code. Please COPY & PASTE your license code to avoid any typos.
  2. You used a license code for another program to register PC Services Optimizer Pro. Please make sure you use the right license code.

If you still get this error, please contact us to help you solve this issue.

Why do I get the error message "License information does not match this computer"?

The reason is that PC Services Optimizer Pro is already registered using the same license code on a certain computer that is different from the computer you're trying to activate the software on.

Please be informed that a single license code of PC Services Optimizer Pro only supports 1 PC, if you wish to use PC Services Optimizer Pro on multiple PCs you may consider buying additional licenses for a discount price.

I have upgraded my computer`s hardware and PC Services Optimizer Pro stopped to work, what to do?

To defend against software piracy and prevent unauthorized use of our software, PC Services Optimizer Pro uses specific computer information to identify it, this information includes installed hardware. When you change or upgrade one or more of your computer`s hardware, PC Services Optimizer Pro may cease to work as the license become invalid due to changes in your computer`s ID.

To resolve this situation, please use this form to reset your license information to be able to re-activate the software.

Why do I get the error message "User name is invalid"?

You will get this error when trying to re-activate PC Services Optimizer Pro with a username that is different from the username you used to register the software for the first time.

Please, use the Recover Username form to help you retrieve your license username.

I lost my license code, how can I recover it?

Please use this form to help you recover your license code by providing the email address you used to register your PC Services Optimizer Pro license.

I have purchased PC Services Optimizer Pro but I do not know where to enter my license code?

Before PC Services Optimizer v4.0 we were offering separate software installers one for each edition, Free and Pro editions. To activate your Pro license, you will need to download and install the Pro edition installer using the download link in the order confirmation email.

In PC Services Optimizer v4.0 and later, there is only one installer for both Free and Pro editions. To activate your PC Services Optimizer Pro license, launch the software and click the Register button in the lower right corner of PC Services Optimizer's interface, this will open the Register License dialog box where you can enter your license code to activate the software.

Should I uninstall PC Services Optimizer Free before upgrading to the Pro edition?

You do not have to uninstall PC Services Optimizer Free before installing the Pro edition, as the installer of PC Services Optimizer Pro will automatically upgrade the Free edition preserving your preferences and customized settings.

Do I need to register PC Services Optimizer Pro before using it?

Yes, you need to manually register PC Services Optimizer Pro using the license code within the email sent to you after successfully purchasing the software.

How long is the service time of the PC Services Optimizer Pro license?

The service time of the PC Services Optimizer Pro license is ONE YEAR, and it starts from the date the license is purchased. To continue to use the software, you will need to renew your license subscription.

How do I renew my license subscription?

You may consider renewing your PC Services Optimizer Pro license subscription so that you can continue to use the software.

We always provide renewal discounts to our customers. You can renew your license using this form. By renewing, your license subscription will be extended for another 12 months, and you will keep your current license code.

How many computers does a PC Services Optimizer Pro license code cover?

A single license code of PC Services Optimizer Pro can only support 1 PC however, you can purchase additional licenses for a discount price.

How to update PC Services Optimizer to the latest version?

It's very recommended that you use the most recent version of PC Services Optimizer as we periodically add new features and fix known issues.

When a new version of PC Services Optimizer is available for download, you will receive a notification to download the new release from our website. Also, you can visit the PC Services Optimizer download page to download the latest version.

Customers of PC Services Optimizer Pro having an active license subscription will be able to get high priority updates directly through the software itself.

How can I get the invoice for my order?

Please log in to myAccount on 2Checkout with the email address used to purchase PC Services Optimizer Pro. Under myAccount tab, you will see the Invoice BV link for each order. You can click the link to download the Invoice.

Note: Invoice is not available instantly, it may take up to 24 hours to be generated after the order is finished.

How to uninstall PC Services Optimizer?

Windows Vista/7

  1. From the Start Menu, select Control Panel.
  2. Under Programs click the Uninstall a Program link.
  3. Select PC Services Optimizer and right-click then select Uninstall.
  4. Follow the on-screen instructions to uninstall PC Services Optimizer from your computer.

Windows 8/8.1

  1. Right-click in the lower-left corner of your screen, and then click Control Panel.
  2. Click on Programs, select Uninstall a program.
  3. Click on PC Services Optimizer in the list of installed programs and select Uninstall.
  4. Follow the on-screen instructions to uninstall PC Services Optimizer from your computer.

Windows 10

  1. Right click on the Start button.
  2. Select Settings app.
  3. Select Apps.
  4. Locate PC Services Optimizer under Apps & Features section, and click the Uninstall button.
  5. Follow the on-screen instructions to uninstall PC Services Optimizer from your computer.
I did not find the answer I was looking for, what to do?

If you don't see the answer to your question here, please contact us and we will answer your question as soon as possible.

Contact Us