PC Services Optimizer FAQs

What is PC Services Optimizer?

PC Services Optimizer, previously known as Vista Services Optimizer, is a tool designed to manage and optimize the configurations of Windows services. This can improve the performance and security of your computer. It customizes the settings of Windows services based on how you use your computer and the software and hardware you have installed.

Is PC Services Optimizer safe to use?

Yes, PC Services Optimizer is a safe tool. It includes a feature called Rescue Center, which allows you to revert changes made to your Windows services configuration, whether by PC Services Optimizer or other software. Additionally, before optimizing the Windows services, PC Services Optimizer can create system restore points, providing an extra layer of safety.

What are the requirements to run PC Services Optimizer?

The system requirements for PC Services Optimizer are as follows: Microsoft Windows 8.1, 10, or 11 (including 64-bit versions) and Microsoft .NET Framework 4.8 and later.

Does PC Services Optimizer support Microsoft Windows XP?

PC Services Optimizer no longer supports Microsoft Windows XP. This is due to the different Windows services configuration in Windows Vista and later versions.

What languages does PC Services Optimizer support?

Currently, PC Services Optimizer supports these languages: Czech, English, French, German, Hindi, Italian, Portuguese, Simplified Chinese, Spanish, and Turkish.

Is PC Services Optimizer compatible with anti-virus solutions?

Yes, PC Services Optimizer is compatible with major antivirus and security products, including the default Windows Security app. However, in some instances, your antivirus software may interfere with PC Services Optimizer's ability to configure and optimize Windows services. To ensure smooth operation, it is highly recommended to add PC Services Optimizer to your antivirus exclusions.

I have purchased a PC Services Optimizer Pro license but I have not received the license code. How can I resolve this issue?

Please try to recover your license code using the following form. If you do not receive the license code, the possible reasons are:

  1. You entered an incorrect email address when you ordered the software.
  2. Your order is incomplete.

Please contact us and we will assist you in obtaining your license code.

Why do I get the error message "License key is invalid"?

The possible reasons are:

  1. You entered an incorrect license code. Please COPY & PASTE your license code to avoid any typos.
  2. You used a license code for a different program to register PC Services Optimizer Pro. Please ensure that you use the correct license code.

If you still encounter this error, please contact us to help you resolve this issue.

Why do I get the error message "License information does not match this computer"?

The reason is that you have already registered PC Services Optimizer Pro using the same license code on a different computer from the one you are trying to activate the software on.

Please note that a single license code of PC Services Optimizer Pro only supports 1 PC. If you want to use PC Services Optimizer Pro on multiple PCs, you may consider purchasing additional licenses at a discounted price.

I have upgraded my computer`s hardware and PC Services Optimizer Pro stopped to work, what to do?

PC Services Optimizer Pro uses specific system information and hardware configuration to create a digital ID for your computer. This is to protect against software piracy and prevent unauthorized use of our software. If you change or upgrade one or more of your computer's hardware, PC Services Optimizer Pro may stop working as the license becomes invalid due to changes in your computer's ID.

To resolve this issue, please use this form to reset your license information and register the software license again.

Why do I get the error message "User name is invalid"?

This error occurs when you try to re-activate PC Services Optimizer Pro with a username that differs from the username you used to register the software for the first time.

Please use the Recover Username form to retrieve your license username.

I lost my license code, how can I recover it?

Please use the Recover License Code form and the email address you used to register PC Services Optimizer Pro to help retrieve the license code.

My PC Services Optimizer Pro download link is expired. What to do?

Please use this form to request a new download link for PC Services Optimizer Pro.

I have purchased PC Services Optimizer Pro but I do not know where to enter my license code?

For versions of PC Services Optimizer prior to v4.0, we provided separate installers for each edition. To activate your license, please download and install the PC Services Optimizer Pro edition using the link provided in your order confirmation email.

For PC Services Optimizer v4.0 and later, there is only one installer available for all software editions. To activate your license, launch the software and click the Register button located in the lower right corner of the PC Services Optimizer interface. This will open the Register License dialog box, where you can enter your license code to activate the software.

Should I uninstall PC Services Optimizer Free before upgrading to the Pro edition?

You do not need to manually uninstall PC Services Optimizer Free before upgrading to the Pro edition. The installer for PC Services Optimizer Pro will automatically upgrade the Free version while preserving your preferences and settings.

How long is the service time of a PC Services Optimizer Pro license?

The duration of a PC Services Optimizer Pro license is one year, starting from the date of purchase. To continue using the software after this period, you will need to renew your license subscription.

How do I renew my license subscription?

You may consider renewing your PC Services Optimizer Pro license subscription to continue using the software.

As a valued customer, you are eligible for renewal discounts. Please use this form to renew your license. Once renewed, your subscription will be extended for another 12 months, and you will keep your current license code.

How many computers does a PC Services Optimizer Pro license cover?

Each PC Services Optimizer Pro license code is valid for one PC only. However, you can acquire additional licenses at a reduced price.

How to get the latest version of PC Services Optimizer?

We highly recommend using the most recent version of PC Services Optimizer, as we frequently introduce new features and resolve known issues.

When a new version becomes available, you will receive a notification allowing you to download the update directly from our website. Alternatively, you can visit the PC Services Optimizer download page to get the latest version.

Customers of PC Services Optimizer Pro with an active license subscription will receive high-priority updates directly through the software itself.

How can I get the invoice for my order?

Please log in to the myAccount on Verifone with the email address used to purchase PC Services Optimizer Pro. Under the myAccount tab, you will see the Invoice BV link for each order. You can click the link to download the Invoice.

Note: Invoice is not available instantly; it may take up to 24 hours to be generated after the order is finished.

How to uninstall PC Services Optimizer?
Windows 8/8.1
  1. Right-click in the lower-left corner of your screen, and then click Control Panel.
  2. Click on Programs, select Uninstall a program.
  3. Click on PC Services Optimizer in the list of installed programs and select Uninstall.
  4. Follow the on-screen instructions to uninstall PC Services Optimizer from your computer.
Windows 10
  1. Press Win + I to open Settings.
  2. Select Apps.
  3. In the right pane, click on Apps and Features and then scroll through the installed apps to locate PC Services Optimizer. You can also use the search bar to find the software.
  4. Select PC Services Optimizer from the list, then click the Uninstall button.
  5. Click the Uninstall button again to confirm the action.
  6. Follow the on-screen instructions to uninstall PC Services Optimizer from your computer.
Windows 11
  1. Press Win + I to open Settings.
  2. In the left pane, open the Apps tab.
  3. In the right pane, click on Apps and Features and then scroll through the installed apps to locate PC Services Optimizer. You can also use the search bar to find the software.
  4. Click the three dots button beside PC Services Optimizer and select Uninstall.
  5. Click the Uninstall button again to confirm the action.
  6. Follow the on-screen instructions to uninstall PC Services Optimizer from your computer.
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